http://www.qualityinspection.org/letting-a-supplier-ship-the-products-after-a-failed-inspection/ Advice and tips for successful quality control of consumer products made in China & Asia: sourcing strategies, quality control... Fri, 10 Feb 2012 09:05:57 +0000 hourly 1 http://wordpress.org/?v=3.3.1 http://www.qualityinspection.org/letting-a-supplier-ship-the-products-after-a-failed-inspection/comment-page-1/#comment-2804 edjusted Thu, 04 Nov 2010 18:09:44 +0000 http://www.qualityinspection.org/?p=329#comment-2804 Great, informative web site! We are slowly trying to get better QC procedures in place with our factories, but currently most of *our* QC is done *after* the product arrives in the U.S. Recently we've had some difficulties with a manufacturer getting logo colors right. The factory ask us to send the product back. Normally this wouldn't be a problem, but this product has been selling well and we're very behind. Our sales manager wants to sell the product as it's borderline acceptable and doesn't want to wait for a redo. This is actually the 3rd recent shipment with the same kind of problem and outcome, and I'm concerned that we're coming off as wishy-washy to the factory, since we keep telling them the product isn't acceptable, then later tell them it sort-of is. Any suggestions on how to deal with the factory on this kind of issue? Great, informative web site! We are slowly trying to get better QC procedures in place with our factories, but currently most of *our* QC is done *after* the product arrives in the U.S. Recently we’ve had some difficulties with a manufacturer getting logo colors right. The factory ask us to send the product back. Normally this wouldn’t be a problem, but this product has been selling well and we’re very behind. Our sales manager wants to sell the product as it’s borderline acceptable and doesn’t want to wait for a redo. This is actually the 3rd recent shipment with the same kind of problem and outcome, and I’m concerned that we’re coming off as wishy-washy to the factory, since we keep telling them the product isn’t acceptable, then later tell them it sort-of is. Any suggestions on how to deal with the factory on this kind of issue?

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